FAQ's - Frequently Asked Questions

Interviews are scheduled on a first come – first serve basis. You can be booked into the very next available time slot or you may request to book at a later date – subject to Interviewer’s schedule. Should you require a very specific day and time, we will try our best to accommodate.

You will need a computer with a mic and camera… or even a phone if you have the Zoom App downloaded on it.. 

Your particular set up (i.e. WIFI, camera, mic, lighting, etc) will dictate the quality of your video.  See the video, 3 Simple Steps to Look Good on Zoom, on our PRE-INTERVIEW/ZOOM PREP PAGE and peruse the video in our “Your Stories” section. These examples are intended to be used as a guide and to clarify expectations.

And finally, a comfortable environment, a beverage, and a loved one with the willingness to share their story

Up to three hours, depending on the interviewee.

Now that wouldn’t be any fun. You will get a pre-interview questionnaire form to fill out prior to the interview – mostly just dates and names. The actual interview questions are different for each individual and the flow of the session but you can expect questions related to these categories:  Grandparents, Parents, Siblings, Family, Growing up, Friends, Dating, School, Teen age years, Work, Spouse, Children, Historical Events, Travel, Religion, Present Day.

You will be sent a Final Edited Version of your interview, in a fully-formatted video file along with a  PRIVATE FAMILY WEBPAGE & LINK to the video online
(See Example Page HERE)

You should receive your Legacy Video and Private Family Webpage within 2 weeks of your interview – if not sooner.

Yes, once you make payment we can send your gift certificate to whomever you would like, that very day.

Yes, we can add all the photos of your choosing to the final edit.

We accept digital photos only and they should be at least 300 kb in size. If your photos are too small or blurry we can enhance and fix them…see our Picture Gallery on the Example Family Page HERE for details.

Once the interview has been completed, you will receive a low resolution video version that allows you to watch and pick where, in the interview running time (time code), you would like us to place each photo.

Any additional audio and edits can be purchased as needed. Call us for an estimate

Yes, up to 4 other people can be invited to join a session at pre-determined times within the interview. A $50 charge would be added for each guest you would like to invite. So…surprise them with a long lost friend or relative.

Certainly. We do offer in-person interviews. Feel free to call us and discuss.


This is Your Life Gift Certificate - Hero

NOTE: Dates and times are filling up so we are encouraging people to reserve a spot today
…and remember that you do not pay until an interview date and time are finalized.